UPS Access Point

UPS Access Points offer a convenient alternative to home delivery. You can collect your parcel from a UPS Access Point location chosen by you and at a time that fits your daily routine. Locations include newsagents, petrol stations and convenience stores which offer a broad range of opening hours (e.g. early in the morning, late in the evening, during the weekend).

Delivery usually arrives within 2-5 working days from the shipped date, and you will receive an e-mail notification when your parcel arrives and is ready to collect.

You have 10 calendar days to collect your parcel at the chosen UPS Access Point. After the 10th day, your parcel will be returned back to us.

Collecting your parcel

- Please bring with you a proof of your identity. Government – issued photo ID – driver’s license, passport, foreign national or military ID OR Any other photo ID containing your full name, along with one of the following documents containing your full name: Utility/phone bill, council tax bill, wage slip, bank statement.

- If someone else is collecting on your behalf, he or she needs to bring your photo ID based on above criteria, as well as show his or her own government-issued photo ID. The UPS Access Point will record their signature, name, type of ID presented and the number of the ID for record purposes.

- Ask for the UPS parcel by your name.