ASK

Delivery Information

Our Standard UK delivery is FREE on all online orders over £30

We offer a wide selection of delivery options including Standard UK, Next Working Day, Saturday Delivery or Click & Collect. We also deliver to selected European countries.

Please note: The delivery address has to be the billing address of the payment card for new customers placing their first order.  You may then add an alternate delivery address for future orders, when using the same payment card.

UK Delivery Options & Charges

Standard UK - Orders over £30 

Place your order by 3pm receive it within 2-3 working days

Free

Standard UK - Orders under £29.99

Place your order by 3pm receive it within 2-3 working days

£2.99

Next Day

Place your order by 3pm Monday - Thursday and receive it next day - UK Mainland address only*

£8

Saturday Delivery

2 - 9 days after dispatch, delivered on a Saturday - UK Mainland address only

£18

InPost 24/7 Parcel Lockers

Get your parcel delivered through a national network of over 1,000 fully automated parcel lockers that are available 24/7. For more information click HERE

FREE

We use a number of well known and reliable couriers available to deliver your order. Once your order has successfully been processed, you will receive an order confirmation via email which will contain information on the shipping time for your order. Once your order is despatched you will receive a noticification via email with your unique tracking number (where available) and the courier contact details. All our courier delivered orders require a signature upon delivery. Our couriers deliver from 9am to 5pm, Monday to Friday unless Saturday Delivery service is used. If you aren’t home, a calling card will be left.

Please note that we do not ship to P.O. boxes or BFPO addresses.

In the unlikely event that your product is lost or damaged in transit, please contact the courier and Customer Services Team straight away. 

 

International Delivery

We deliver to most European countries. When placing your order, specify the country of destination in the address section. If your country isn’t listed, please email us – we may be able to provide you with a customised delivery and insurance quote.

All international orders must be paid by PayPal, and will be dispatched once payment has cleared. You may also be liable for clearance charges, custom duties and any other charges from your country of destination – please contact your local customs office for further information. For larger items such as TVs, where insurance isn’t available, we may, at our discretion, refuse the order.

Here is a list of European countries that we deliver to:

Zone Countries Delivery Time Price
Zone 1 Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Denmark 2 - 4 working days £14.95
Zone 2 Austria, Switzerland, Czech Republic, Italy, Slovakia, Spain 2 - 5 working days £24.95
Zone 3 Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden 4 - 7 working days £29.95
Zone 4 Greece, Iceland, Latvia, Lithuania 5 - 8 working days £39.95

 

Need help or advice?

Please get in touch if you have any queries about our delivery services. You can reach us on our online help system, by phone, or send us an email.

TRUSTPILOT